FAQ

ANSWERS? WE'VE GOT THEM.

Here are the questions we are most frequently being asked:

 
 
RETURNS & WARRANTY

What is your returns policy? 

If any item develops a fault within 12 months please contact us to arrange repair.  If we cannot repair we will exchange the item.

 

Do you refund?

No we do not offer any refund

What are your warranty terms & conditions?

All items come with a 12 month on site warranty.  There is 36 months warranty on all Hikvision Parts Only. If your item develops a fault then contact us to arrange a repair.  If we cannot repair we will exchange the item.  We do not offer refunds.  

REMOTE VIEWING & NOTIFICATIONS 

Remote Viewing? 

Yes 

 

Notifications? 

yes

 

Still got questions? Contact us>

PAYMENT OPTIONS

What forms of payments do you accept? 

We accept Cash, Bank Transfer, Debit Card and all major Credit Cards. We Also take online Payments.