FAQ

ANSWERS? WE'VE GOT THEM.

Here are the questions we are most frequently being asked:

 
 
RETURNS & WARRANTY

What is your returns policy? 

If any item develops a fault within 12 months please contact us to arrange repair.  If we cannot repair we will exchange the item.

 

Do you refund?

No we do not offer any refund

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What are your warranty terms & conditions?

All items come with a 12 month on site warranty.  There is 36 months warranty on all Hikvision Parts Only. If your item develops a fault then contact us to arrange a repair.  If we cannot repair we will exchange the item.  We do not offer refunds.  

REMOTE VIEWING & NOTIFICATIONS 

Remote Viewing? 

Yes 

 

Notifications? 

yes

 

Still got questions? Contact us>

PAYMENT OPTIONS

What forms of payments do you accept? 

We accept Cash, Bank Transfer, Debit Card and all major Credit Cards. We Also take online Payments.

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